Job Description
| Job Title | De-registration Expert | ||
| Sector | Taxpayer Affairs | ||
| Department | Registration Services | ||
| Section | Registered Taxpayers | ||
| Job Code | Target Financial Grade | ||
| General Job Group | Specialized Jobs | Job Sub-group | Financial Affairs Jobs |
Job Summary
Leads tax de-registration frameworks to ensure accurate, complete, and timely processing in line with legal and procedural requirements. Reviews complex applications, validates eligibility, and oversees updates to the central taxpayer register across integrated systems. Defines procedures and guidance, coordinates with digital/IT and operational units on platform and workflow improvements, and provides concise analyses on volumes, performance, and data quality.
Key Responsibilities
De-registration Oversight & Case Review
- Reviews complex or borderline de-registration applications; confirms eligibility against legal thresholds and documentation standards; escalates material issues as needed.
- Provides determinations and advisory guidance to case teams; ensures decisions and register updates meet agreed service timelines.
Eligibility & Anomaly Screening
- Applies defined criteria for cessation, liquidation, and threshold changes; documents rationale and supporting evidence.
- Flags questionable patterns for further review and recommends escalation with clear case summaries.
Taxpayer Register & Data Quality
- Oversees accuracy of de-registration updates in the central taxpayer register; coordinates reconciliations and controls across integrated systems.
- Defines data standards (e.g., identifiers, statuses) and guides corrective actions with digital/IT and data teams.
Procedures, Templates & Guidance
- Defines and maintains section procedures, checklists, and templates for intake, review, and closure; drafts updates on critical items and ensures version control.
- Prepares publication-ready guidance and FAQs for de-registration to support consistent interpretation.
Performance & Reporting
- Monitors KPIs (processing timelines, accuracy/error drivers, service levels) and issues concise management summaries.
- Analyzes de-registration trends (e.g., sector, legal form) and recommends process or system enhancements.
Coordination & Stakeholder Support
- Coordinates case resolution and data alignment with relevant departments; works with Information Systems & Digital Transformation on form and workflow improvements.
- Provides clear case-specific explanations to applicants where required.
Preferred Qualifications & Experience
| Preferred qualifications | ● Bachelor’s degree in Law, Taxation, Accounting, Economics, Information Systems, or a related field. ● Master’s degree or relevant professional certification is an advantage. |
| Preferred experience | ● 16+ years’ experience in taxpayer de-registration/off-boarding or related master-data functions in government or comparable environments. ● Strong understanding of de-registration frameworks, procedural controls, and data-quality practices for high-volume case processing. |
| Technical & Other Skills | ● Expertise in complex case review, procedural drafting, and taxpayer-register/data-quality oversight. ● Effective analytical, organizational, and coordination skills; clear written communication for guidance and executive summaries. |
Key Performance Indicators
| KPI Category | KPI Title | KPI Description | Unit |
| Strategic | |||
| Operational | |||
| Task-specific | |||
Minimum Qualifications & Experience
| Minimum Financial Grade | 2nd Financial Grade | |
| Minimum Experience (by qualification) | PhD / Doctorate | 12 Years |
| MSc / Masters | 15 Years | |
| BSc / Bachelors | 16 Years | |